Privacy

Privacy Policy

 

Booking Airport Transfer is committed to protecting your privacy and take the security of our clients information very seriously.
We will not pass any information on to any company and/or organization that is not responsible for providing any part of your travel arrangements.
We have appropriate security measures in place to protect the personal details you give us.
We will retain your information for as long as the purpose for which it was collected continues.


Regarding the cost, payment and discount


Use the booking engine to calculate the cost of the desired transfer.
No payment will be taken at the time of the booking.
The cash payment to the driver is in local currency unless otherwise agreed.
The payment will be done after each service provided.

Regarding cancelations and changes


We will not charge you for cancelations provided that you cancel within 48 hours before the booked transfer pick up time.
Any changes or cancel to your reservations can be made by sending us an e-mail at booking.ro@gmail.com
After this period you will need to contact us directly by phone to 0040 722.969.000 ( 9.00 - 22.00 Bucharest hour ) in order to make changes or to cancel your reservation.
Changing reservation date or route destination will always lead to cancellation of the existing booking and requesting a new booking with the new coordinates.

General reservation cancellation policy

Up to 24 hours before the transfer: no charge.
Less than 24 hours before the arrival: up to 80% the total transfer cost may be applied.
After the driver has departed to the pick up destination: the full cost of the transfer will be charged.


Regarding waiting period

 

Pick up from airports: 45 minutes from the flight actual arrival time.
Pick up from any other point: 30 minutes from the agreed pick up time.

Booking Airport Transfer.ro needs your personal data when you :

Purchase a transfer

Booking Airport Tansfer.ro collects the name of the person booking, address, phone number, e-mail address, flight details, pick-up and destination point.

Contacting us

Booking Airport Transfer.ro askes for several personal contact information such as your name, e-mail address, and contact number whenever you submit a question, suggestion, or request support.
This information is used for immediate contact and not logged for future marketing campaigns.
If interested in promotional offers and comunication from our part please provide separately your contact information.

 


The use of this information requested by the web forms is intended for:

 

Delivering of services

Booking Airport Transfer.ro needs to know exactly the coordinates of your transfer, needed in order to ensure correct delivering of service purchased.
Your contact information as personal e-mail and phone number is needed to communicate with you firstly for vehicle assignment confirmation and then if contacting is needed in the unlikely event of any changes prior to departure.

Responding to

Booking Airport Transfer.ro needs to respond to any questions, requests and details requested online by you.
We use the personal information supplied by you in the contact section form to call/e-mail you back providing you with the information needed; We do not store or use this information later.


Security and data protection

Cookies

Visiting Booking Airport Transfer.ro you will be assigned a cookie file on your disk. You can enable your Web browser to refuse cookies or prompt you before accepting a cookie.
Refusing to accept cookies might lead to inmproper operation of the booking engine and you might also not be able to access all areas of the our website.

 

Excess luggage

Please inform us at the time of booking if you wish to travel with excess baggage.
This is to ensure that the vehicle can accommodate you.
The passenger (you) shall be liable for all expenses incurred should additional vehicles be required to transport non-declared excess luggage.

 

Force Majeure

Booking Airport Transfer cannot be held liable for delays, changes or cancellation of service due to force majeure, or to other circumstances that are unforeseeable or beyond the service provider control,
such as accidents suffered by third parties on the transfer route, police checkpoints, acts of terrorism, extreme weather conditions etc.

 

Intellectual Property Rights

Copyrights, trademarks and other intellectual property rights of the website have been granted under license to Booking Airport Transfer are protected by national and international regulations governing intellectual property.
Use of our website content by third parties for any purpose other than booking transfers is prohibited, including the modification, subsequent publication and total or partial reproduction or representation of the same
without the express consent of Booking Airport Transfer.

 

Child Seats
As per the EU directive 2003/20/EC the following applies:

Children must use the correct child seat until they are 135cm tall or age 12 (whichever they reach first). They then must wear an adult seatbelt.
It is the driver's responsibility to see that children are restrained correctly.
However, there is an exemption for licensed vehicles, which can still carry children even if the correct child seat is not available.

Children under 3 years of age, with or without child seat, still count towards the vehicle occupancy.

 

Other

If you encounter any problems with the service you book on Booking Airport Transfer website, have any complaints or comments please contact us and we'll endeavor to investigate the matter with the service provider on your behalf.

In using the Booking Airport Transfer website to make reservations the client is deemed to agree with the terms and conditions to make the booking.


Changes to our privacy policy

Booking Airport Transfer.ro hold the right to change or amend this policy for any reason and anytime.
You will be informed of any changes to this policy.

If more details needed please refer to our contact webpage and send us your suggesions and concerns. Thank you!